FAQ

Where do you manufacture your products?
We work with qualified suppliers and test every batch for quality and purity.

How long does shipping take?
Within Germany: 2–5 business days. Internationally: 5–12 business days.

What does the brand name H.E.R. stand for?
Her Eternal Radiance stands for the light of God that every woman carries within her. You are made to shine.

Are your products vegan and cruelty-free?

Yes, all our products are 100% vegan and are never tested on animals.

Do your lip glosses contain harmful substances?

No. Our ingredients are dermatologically tested and free from parabens, silicones, and microplastics.

How does shipping work?

Within Germany, 2–4 business days. EU and international, 5–10 business days. You will receive a tracking number by email.

How much does shipping cost?

Germany: $3.95

EU: $6.95

Worldwide: $9.95

Is there a return policy?

Yes, within 14 days. Important: Opened products cannot be returned for hygienic reasons.

Can I order from Switzerland or the UK?

Yes! Please note that customs fees may apply.

I have a problem with my order – what should I do?

Write to us at: support@her-beauty.com. we will respond within 48 hours.

Are there discounts for influencers or Christian events?

Yes, please contact us with your request at collab@her-beauty.com

What makes H.E.R. special?

Our lip glosses contain Bible verses,as a daily reminder of who you are: crowned, loved, called.

Can I exchange or return items?
Please refer to our cancellation policy and terms and conditions.